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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Cauley

Brian Cauley

February 20, 2026

1  out of  5
rating by Brian Cauley
"I was a client of over 5 years. When my rates became really high due to no change in my coverage or major accidents I asked for a review. If course there was nothing they could die it was just what the market is, that is the line I got back. I should have did my own review but that is what happens when you trust a commission agent. My umbrella policy triple without me knowing or my agent calling. No claim was made just greed. I will never go back to this agent."
We responded:
"Thank you for taking the time to leave this review. We regret that your experience with us was less than satisfactory, Brian. We take every concern seriously here on State Farm Agent Caleb Bowen’s Team office, and we are dedicated to resolving any issues. I will reach out to you so we can discuss your experience further."
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Violet Wayman

December 12, 2025

5  out of  5
rating by Violet Wayman
"Lane is such a cool cat! He did so well with explaining things better than any other Insurence agent I've spoken with. He was thorough & just pleasant to speak with. I loved his energy and communication skills.

I will definitely be recommending him to friends & family."
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Kacey Hardman

December 5, 2025

5  out of  5
rating by Kacey Hardman
"Lane was great to talk to while getting my policies switched over. Thanks"
We responded:
"Thank you Kacey for sharing your customer experience with my insurance agency. We really appreciate you!"
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Karen Lewis

November 12, 2025

5  out of  5
rating by Karen Lewis
"Lane is a amazing. This entire office is always so helpful. I have sent my entire family and freinds to this office. Thank you for all your help ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for sharing your experience with Lane and my agency, Karen! We really appreciate you allowing us to help you with your auto and home insurance!"
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Kelly Bowen

November 3, 2025

5  out of  5
rating by Kelly Bowen
"Lane was very knowledgeable and able to help me through a less than normal Homeowner policy transaction . Got me signed up- super happy with the service and the price. Would highly recommend them."
We responded:
"Kelly thank you so much for sharing your experience with us on your Homeowners insurance! We really appreciate you taking the time!"
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Scott Johnson

September 18, 2025

5  out of  5
rating by Scott Johnson
"Lane was great! Fast, friendly, professional service. I was able to get a new renters policy in a matter of minutes."
We responded:
"Scott, thank you for taking the time to share your experience with Lane at my office! Thank you for allowing us to help you with your renters insurance needs!"
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Edward

September 9, 2025

5  out of  5
rating by Edward
"Joe was a seriously great agent. He helped me set up my car insurance for much cheaper and with a greater coverage than progressive. He was very knowledgeable and kind.He also got me enrolled in a renter and life insurance policy for less than 15 dollars more! Seriously kind guy and I look forward to a long relationship with state farm!"
We responded:
"Thank you, Edward, for sharing your experience with Joe and your car, renter, and life insurance from State Farm! We appreciate the opportunity to help you!"
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James “BLAMMERHEAD” Alioto

June 11, 2025

5  out of  5
rating by James “BLAMMERHEAD” Alioto
"Joe and Lane Thank you from me and my family for the past couple of years of great coverage you guys are awesome."
We responded:
"Thank you James for taking the time to share your experience with my office and my team and State Farm. We appreciate you allowing us to take care of your home and auto insurance needs!"
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Rachel Dredge

May 15, 2025

5  out of  5
rating by Rachel Dredge
"Lane Austin at Caleb Bowen State Farm provides exceptional service, and is always very responsive!"
We responded:
"Rachel, thank you for sharing your experience with Lane and my State Farm Agency. We really appreciate you and look forward to helping continuously with your auto and home insurance needs!"
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Dennis Farnsworth

March 5, 2025

5  out of  5
rating by Dennis Farnsworth
"Lane is great. Give him a call!"
We responded:
"Thank you for sharing your experience about Lane and my agency, Dennis. Thank you for allowing us to help you with your home, auto, and life insurance!"
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Brenda Monzon

January 10, 2025

5  out of  5
rating by Brenda Monzon
"Lane helped me understand the way auto insurance coverage works and was very patient with me ."
We responded:
"Thank you for taking the time to share your experience with Lane in my office and thank you for trusting us with your auto insurance!"
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Eugene Saxton

December 20, 2024

5  out of  5
rating by Eugene Saxton
"Lane was very nice and helpful!"
We responded:
"Thank you Eugene! I love having Lane on our team, he is very good and cares about our customers. Also thank you for letting us help you with your auto insurance and home insurance needs! I really appreciate you."
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Jamie Oyler

November 27, 2024

5  out of  5
rating by Jamie Oyler
"Joe Bowen is a State Farm agent who has been incredible to work with, as well as the underwriting team! I highly recommended doing business with this group, as they have been empathetic and professional.

This is my first time communicating with an accommodating insurance group. They have truly found ways for me to save, lowering my old rates, and even letting me know when I might expect my future payments to go down...

The sign up process for a new policy has been seamless and fast, with Joe's help. He smoothly communicates why rates are a certain way and truly helps the customer understand.

There was an issue with me setting up my safe driving app and I was patiently informed that I could call for help at any time. I also had a billing issue, and again, I was positively supported! I would recommend this efficient and kind team to friends and family any day. Thank you so much, Joe, Caleb (and State Farm team)!"
We responded:
"Jamie, thank you for sharing your experiences you’ve had with my team and me. We really appreciate you and thank you for allowing us to help you with your life insurance, auto insurance, and home insurance. We look forward to continually meeting your needs!"
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Maurine Reynolds

November 22, 2024

5  out of  5
rating by Maurine Reynolds
"My experience with Lane Austin at State Farm was very good.
Treated with respect and professionalism. Thank you"
We responded:
"Thank you, Maurine for taking the time to share your experience with Lane at my office! We appreciate you reaching out to us to help you with your auto and home insurance!"
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Colby McLane

October 8, 2024

5  out of  5
rating by Colby McLane
"Lane handled all my inquiries quickly and professionally! Been a pleasure to work with all of Caleb Bowen’s team!"
We responded:
"Thank you Colby! We’re grateful to be able to help service your insurance needs! Thank you for taking a minute to share your experience with Lane and my team! "
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Tara Samora

August 28, 2024

5  out of  5
rating by Tara Samora
"Love that they get back to me fast and answer any and all questions I have. Good customer service."
We responded:
"Thank you Tara for sharing your thoughts about our insurance agency. It has been a pleasure helping you with your auto, home, and life insurance needs for so many years!"
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judith jellerson

August 23, 2024

5  out of  5
rating by judith jellerson
"I was extremely happy with the service I received today. What is your name again? Lane was very professional and friendly. thank you!"
We responded:
"Thank you Judith for sharing your experience with my office and Lane in particular! We really appreciate you and look forward to helping you with your insurance needs."
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Mary Scott

August 22, 2024

5  out of  5
rating by Mary Scott
"Lane Austin is super available, friendly, professional and prompt in all our dealings with him--very highly recommend him and this agency!!"
We responded:
"Thank you for your feedback, Mary! We really appreciate you allowing us to help take care of your insurance needs!"
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Tina Cobabe

August 20, 2024

5  out of  5
rating by Tina Cobabe
"I am new to the area. I had several questions. Lane was very patient and knowledgable. He took his time to explain everything. I was able to sign up for all my insurance needs at a great price. I highly recommend Caleb Bowen Insurance."
We responded:
"Thank you, Tina for your comments and sharing your experience with Lane and my office. We look forward to helping you with your insurance needs!"
Profile photo of Abdul Naser Rahmani

Abdul Naser Rahmani

July 9, 2024

5  out of  5
rating by Abdul Naser Rahmani
"Good Attitude, solving problems"
We responded:
"Thank you for taking the time to share your experience with my office, Mr. Rahmani. We really appreciate you!"
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Curtis Knight

July 1, 2024

5  out of  5
rating by Curtis Knight
"Lane was super helpful and I'm saving around $40/month compared to Allstate"
We responded:
"Curtis, thank you for sharing your experience with Lane and my office. We appreciate your business and comment!"
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rafi Ullah

June 4, 2024

5  out of  5
rating by rafi Ullah
"I like"
We responded:
"Thank you for sharing your experience with us!"
Profile photo of Lulu Hammond

Lulu Hammond

May 30, 2024

5  out of  5
rating by Lulu Hammond
"Lane Austin at Caleb Bowen State Farm Office was very efficient in replying to my insurance needs, he also took to the time to update my policies. This office provides great friendly service and I will continue to use them while living in Utah."
We responded:
"Thank you for taking the time to share your experience with Lane and my office. We really appreciate you. "
Profile photo of bin liu

bin liu

May 22, 2024

5  out of  5
rating by bin liu
"Lane is a wonderful young man. He is very thoughtful and kind and explains everything that we need. Awesome experience with Lane!"
We responded:
"Thank you Bin for working with Lane, he has been a great addition to my team. Thank you for allowing State Farm to take care of your life insurance and auto and home insurance!"
Profile photo of Cher Montgomery

Cher Montgomery

May 21, 2024

5  out of  5
rating by Cher Montgomery
"Lane Austin , was polite , caring and very helpful and thorough. Thank Lane!!"
We responded:
"Thank you for taking the time to share your experience with Lane in my team! Also thank you for allowing State Farm to insure your auto and renters insurance!"